FAQ

Will a sealer make my floor slippery ?
A sealer such as a Permapro Sealer is designed to penetrate below the surface of the stone. Because of this, it will not make your natural stone flooring any more or less slippery.
How do we keep the joint and the natural stone slab clean?
First, clean and remove any dirt or discoloration with a product with a pressure washer. Then apply the product Permapro shampoo to clean off all the excesses dirt and stains within the joints and on the slabs as well.
Can I apply a sealer myself?
Yes, a sealer is easily applied with a foam roller or a sprayer.
Does my stone have to be completely dry before applying a sealer?
Yes. If your stone is not dry, the sealer may not penetrate the areas where water is present and that portion of your stone will remain unsealed. Also the surface must be thoroughly cleaned 24 to 48 hours before, with Permapro shampoo.
Will a natural stone sealer help keep my joints clean and stain free?
It will certainly help. The sealer will prevent dirt and grime from deeply penetrating your joints and will make cleaning easier.
Will the color of natural stone fade over time?
No. Natural stone color is steadfast and will remain the same for the life cycle of the product. If the stones develop a residue on the surface of the stone due to natural weathering, this may be easily removed with Permapro shampoo thus restoring the original color. This can be done time and time again.
Does natural stone have a warranty?
There is no warranty on natural stone because it is a product of nature. Blemishes, fissures, striations, veining, etc are natural characteristics of the beauty of natural stone and are not considered “product defects”. Project failures rarely are a result of product failures but rather installation failures. Ensure that you are well trained in the installation process or find a certified professional.
What sort of maintenance is involved Natural Stone?
Our stones are virtually maintenance free. You may want to occasionally power wash your stone and remove any residue that may have formed on the stone’s surface from natural weathering.
Can damaged concrete pavers be replaced?
Yes. However, it would should set aside extra pavers as replacements when doing the original installation. To replace a paver, remove the sand joint around the paver. Next, use two screwdrivers to remove the paver, and replace it with the new paver. Fill the joint with sand and compact the entire area using a rubber mallet.
What is efflorescence?
Efflorescence is a deposit of white crystals that can sometimes appear on the surface of the concrete. It does not, in any way, compromise the functionality of the product. With rain, and time, efflorescence will disappear.
Can freeze/thaw cycles damage pavers or slabs?
No. Damage caused by freezing is virtually non-existent. Joints between concrete units (pavers, slabs, walls) allow them to move without breaking or cracking. The quality of the concrete used, also allows each unit to withstand freezing.